Welcome messages, keyword auto replies, after-hours responders and multi-step workflows handle the routine – so your team spends its time on conversations that need a human.

Greet first-time customers instantly with an introduction, menu buttons or a link to your catalogue.
"price", "delivery", "refund" – match keywords exactly or loosely and reply with saved answers, media or template messages.
Outside business hours, customers get an honest "we’re closed, back at 9 AM" – and the chat waits in the morning queue.
Chain conditions, delays, tag changes, assignments and messages into multi-step automations triggered by events.
Define working days and hours per workspace. Every automation can behave differently inside and outside them.
Every automated action is logged, so you always know why a message was sent or a tag was applied.
A handful of well-placed rules removes hours of repetitive typing every week.
Auto replies fire in under a second, keeping response-time stats green around the clock.
When a rule can’t help, the chat is assigned and your team is notified – automation never becomes a dead end.
Simple keyword rules for the quick wins, full chatbot flows for guided journeys – they work together seamlessly.
<1s
Reply latency
Automated responses fire the moment a message arrives.
40%
Fewer repetitive chats
Keyword rules absorb the questions you answer every day.
168h
Coverage per week
Every hour covered, including nights and holidays.
Auto replies are single-shot rules – keyword in, answer out. Chatbots are multi-step guided flows. Most teams use both: rules for quick answers, flows for journeys like lead capture.
Every WhatsApp conversation in one place. Assign chats, reply together, never miss a customer.
Learn moreDrag-and-drop flows with buttons, conditions and human hand-off. Answer FAQs 24/7.
Learn moreSend approved templates to thousands with per-recipient delivery, read and reply tracking.
Learn moreBe there with answers, order updates and offers – before your competition is.
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