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Every WhatsApp contact becomes a rich profile – tags, custom fields, notes and a full activity timeline – ready to segment for campaigns and visible right next to every conversation.
Name, phone, email, company plus unlimited custom fields you define – order counts, cities, plans, anything.
Tag contacts manually, from CSV imports, via chatbot flows or through the API. Filter lists and build audiences from them instantly.
Private team notes and a chronological timeline of messages, campaigns and changes give every agent instant context.
Bring your existing customer base with de-duplicated, validated imports that map columns to fields and apply tags on the way in.
Build rule-based segments – tag is VIP and city is Delhi – that update themselves as contacts change.
Track opt-in status, honour unsubscribes automatically and block abusive contacts in one click.
The profile panel sits beside every chat, so context is always one glance away.
Tags, fields, notes and past orders are visible while replying – no tab-switching to a separate CRM.
Chatbot answers and API calls write straight into contact fields, so profiles enrich themselves as customers talk.
Any filter you build becomes a campaign audience in one click.
∞
Custom fields
Model your business, not ours – define any fields you need.
1-click
CSV import
Mapped, validated and de-duplicated on upload.
Auto
Segment refresh
Rule-based segments update as contact data changes.
Yes – upload a CSV, map the columns to fields, apply tags during import, and Waclino validates numbers and skips duplicates automatically.
Every WhatsApp conversation in one place. Assign chats, reply together, never miss a customer.
Learn moreDrag-and-drop flows with buttons, conditions and human hand-off. Answer FAQs 24/7.
Learn moreSend approved templates to thousands with per-recipient delivery, read and reply tracking.
Learn moreBe there with answers, order updates and offers – before your competition is.
14-day free trial · Sandbox included · No credit card needed